We are switching our climbing gym software over to BETA

We are switching our climbing gym software over to BETA – and here is how it will effect you (and us).

“We are thrilled to offer BETA to the climbing gym community. We believe that this software will revolutionize the way climbing gyms operate, and we are committed to continuously improving and updating the platform to meet the evolving needs of our users.”
– Miura Hawkins – Founder at BETA

As of Wednesday 9 August 2023 – some shiny new tech will be arriving as we make the switch over to Beta as our full-suite gym software. We have a little favour to ask: if you’re 18+, please complete the new waiver, the same email as before is key so we can link your account. Doing this in advance should made your admission easy breezy next time you come down.

BETA is admission and till software designed and built especially for the climbing gym structure. Our decision to switch is to provide you with a smoother, more intuitive experience when entering and using our gym. With fewer clicks, you’ll spend less time waiting and more time enjoying your climbing sessions.

Streamlined Experience

We absolutely love the face-to-face check-in and cherish the personal interaction with each and every one of you. However, we understand that sometimes there might be a bit of a queue, especially during peak hours or when someone places a massive coffee order at the front desk. We value your time, and that’s why our new software offers a convenient QR admission option. If you’re on any of our passes or have prepaid your entry via the app, you can now bypass the queue and check in quickly and conveniently. 

Our user-friendly app is available for both Android and Apple devices! You’ll be able to check in using a simple QR code, view your passes and events, and even purchase gift cards, all within the app.

But that’s not all, Beta has got some nifty features to keep you informed and entertained. We will now be able to keep you updated on new sets, upcoming events, and even run competitions, all from the app itself. Plus, there’s a function similar to Griptonite which allows you to log your climbs and track your progress. 

Please bear with us

We know that transitioning to new software can sometimes come with a few hiccups, but fret not. We’ve carefully planned this upgrade during the quieter summer month to minimise disruptions. And we promise to be as quick as possible in ironing out any glitches that may pop up.

To start with, we’ll begin with the basic functions while our staff get to grips with the software. Rest assured, we’re committed to making this transition as smooth as possible, but there may be a few bits and bobs we need to iron out. Your patience and support during this time mean the world to us. 

Beta welcomed

We’re absolutely thrilled to bring you this upgrade, and as always, your feedback is invaluable to us. So feel free to share your thoughts as you begin to use the system so we can make any tweaks, if necessary.

We will make regularly updates over on Instagram & Facebook, but until then – we hope you enjoy getting to know the new system.

Thank you for being the best part of our community, and we can’t wait to see you at the Bloc soon!